Terms & Conditions

By using patioandspa.ca (including www.patioandspa.ca and its related sub domains), you agree to these Terms & Conditions and the general principles for the site regardless of whether you have read through all of the applicable terms.  WE RECOMMEND THAT YOU READ THESE TERMS & CONDITIONS.  Patio and Spa (www.patioandspa.ca) reserves the right to update or modify these Terms and Conditions at any time without prior notice.


All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.  Our website uses SSL or “Secure Sockets Layer”, an industry standard security protocol.  When you click on “checkout,” you will connect with our secure server.  SSL sends your browser information that encrypts your order, changing all the information that you send back into a code that is extremely difficult to decipher. Please note:  Email is not a secure means to send credit card information as it is not encrypted.  We strongly recommend you to use our secure ordering process when shopping online.

Shipping Policies

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller.  If an item is damaged during shipping, seller will not be held responsible.


The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.


All of the content contained on www.patioandspa.ca is edited, checked, and verified for accuracy as much as it is possible to do so. However, we cannot guarantee either its accuracy or the safety of any external links it might contain. www.patioandspa.ca, as well as its owners, affiliates, and contributing authors can therefore not be held responsible for any problems or damage that occurs as a result of making use of material contained on our site.


At Patio and Spa we know how important it is to protect your personal information. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, disclosed, or loaned. All information obtained will be held with the utmost care and will not be used in ways that you have not consented to or distributed to any third party.  


Any and all of the content presented on the www.canadianpatioimports.com website, such as text, images, logos, graphics, articles, slogans, trade names, videos, software and design is, unless explicitly stated otherwise, subject to a copyright held by Patio and Spa and it’s  Copyright © 2019 Patio and Spa.  All rights reserved.


Should you have any further questions, concerns, or queries about these Terms and Conditions, or if you encounter difficulties while navigating and using the site, please contact: info@patioandspa.ca.